Privacy policy

Data controller

CS SERRURIER DEPANNEUR 84, a sole proprietorship run by Saïd Chennoufi, with its registered office at 7 Rue du Colibri, 84000 Avignon.
Contact: csserrurier84@gmail.com · 06 31 94 07 20

Purposes of processing

The data collected via the quote form is used only to get back to you about your service request. It is neither sold on nor used for commercial or advertising purposes.

Legal basis: performance of pre-contractual measures taken at your request (article 6.1.b of the GDPR).

Data collected

• First name, phone number (required)
• Email (optional)
• Address of the work
• Description of your need and any photos (stored on Vercel Blob)

Retention period

3 years after the last contact for commercial and warranty purposes. Beyond that: automatic deletion. Accounting records linked to an invoiced job are kept for 10 years in accordance with article L.123-22 of the French Commercial Code.

Your rights

In accordance with the GDPR and the French Data Protection Act, you have the right to access, rectify, object to, delete, restrict and port your data. To exercise these rights, write to csserrurier84@gmail.com.

If the response is unsatisfactory, you have the right to lodge a complaint with the CNIL (French Data Protection Authority).

Sub-processors

• Vercel Inc. — web hosting and server functions (United States)
• Vercel Blob — storage of photos attached to the quote
• Resend — sending of quote emails (European Union servers, Ireland)
• Vercel Analytics & Speed Insights — first-party audience measurement, no third-party cookies

Transfers outside the European Union

Some sub-processors (Vercel) are based in the United States. Data transfers to these sub-processors are governed by the Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring a level of protection equivalent to that required by the GDPR.

Cookies

The site does not use third-party advertising tracking cookies. Vercel Analytics works first-party, without personal identification and without a persistent cookie requiring prior consent.